Management of voices

Power and participation in North Belgian audience discussion programmes

 

Nico Carpentier[1]

Faculty of Political and Social Sciences

University of Antwerp

 

1.    Introduction

 

This paper contains a reflection on a fundamental claim made by the production teams of two North Belgian (or Flemish)[2] audience discussion programmes Jan Publiek and De Eeuwige Strijd: by allowing 'ordinary people' to participate in their programme, they claim they facilitate and empower 'ordinary people' to discuss social, moral and political topics in public.

 

In order to evaluate this claim a discursive and social constructivist approach will be used: participation is to be considered a floating signifier, open to articulation. (Laclau 1985: 113) In this paper it is contended - following Hall's, Fairclough's and Van Dijk's position that mass media themselves can be analysed as a discourse (Hall 1980: 128-138)(Fairclough 1995: 57-68)(Van Dijk 1985: 5) - that Jan Publiek and De Eeuwige Strijd contain a discursive articulation of participation. In other words, the programmes Jan Publiek and De Eeuwige Strijd themselves are a discourse on participation.

 

Referring to Pateman's definition of participation, the division of power within the programme is used to analyse the articulation of participation. (Pateman 1972: 71) The major questions then become how the different power relations function, how within the dialectics of control voices[3] are managed, power is shared and unequal power relations are resisted, and what discourse on the participation of 'ordinary people' the combination of power and resistance eventually produces.

 

The empirical part of this paper is based on a selection of data that were collected in the 3ADP-project[4], but only the data related to the second series of Jan Publiek, broadcast from September until December 1997 and the first series of De Eeuwige Strijd, broadcast from January until May 1998, will be discussed. Two specific emissions on racism will be analysed more in-depth: the Jan Publiek emission on the 'riots' in Anderlecht (Brussels) was broadcast on 13 November 1997, the De Eeuwige Strijd broadcast on racism was broadcast on 12 January 1998. A specific software package (ISI's Profile Timer©, hereafter referred to as PRT) is used in order to facilitate the content analysis of these two emissions and to visualize the findings. The analysis of the Jan Publiek emissions is supplemented with an analysis of the interviews with the two production teams and with the 20 panel members of Jan Publiek.

 

2.    Power, empowerment and participation

 

As mentioned above, participation is related to power, although some authors prefer to limit participation to mere presence or to the exercise of a certain amount of influence. In the field of democratic theory, elitist theory for instance reduces (political) participation to 'the people [having] the opportunity of accepting or refusing the men who are ruling them.' (Schumpeter quoted in (Thompson 1970: 23)) In a limited extension of this notion some authors propose that political participation 'refers to those activities by private citizens that are more or less directly aimed at influencing the selection of governmental personnel and/or the action they take.' (Verba 1987: 2)

 

On this reduction Pateman remarks: 'Although the terms influence and power are very closely related to each other they are not synonymous, and it is significant that […] the former is usually used.' (Pateman 1972: 69) In order to deal with the tension between influence and power in the definition of participation Pateman introduces the distinction between partial and full participation. Partial participation is defined as: 'a process in which two or more parties influence each other in the making of decisions but the final power to decide rests with one party only' (Pateman 1972: 70), whereas full participation is defined as 'a process where each individual member of a decision-making body has equal power to determine the outcome of decisions.' (Pateman 1972: 71)

 

Empowerment is traditionally seen as 'moving out of a condition or sense of deprivation or oppression.' (White 1994: 23) In this more traditional view, participation is seen as creating access to the sites of decision-making and power, and empowerment is successively interpreted as the redistribution or transfer of power: 'It is because they become empowered that the oppressed can hope to challenge and overcome the power of those who oppress them.' (Fay 1987: 130) Even within the more traditional concept, empowerment is seen as a dynamic process, increasing the level of participation and consequently transferring control and power from one social group to another. Paradoxically, the decision to transfer power from the powerful to the powerless is dependant on those in power, without the participation of the powerless. This situation could be referred to as the paradox of empowerment.

 

Although these definitions seem uncomplicated, they are based on a negative concept of power that refers to a powerful-powerless dichotomy that was criticized by (among others) Giddens and Foucault. Giddens refers to a 'dialectics of control' to describe the interplay of autonomy and dependence, which is at work in any social situation, thus linking the dialectics of control concept to his structuration theory. In formulating the dialectics of control, Giddens distinguishes between the transformative capacity of power - treating power in terms of the conduct of agents, exercising their free will (Walsh 1998: 33) - on the one hand, and domination - treating power as a structural quality - on the other hand. (Giddens 1979: 91-92) According to Giddens, power does not necessarily involve exploitation and coercion, but is also related to freedom and interdependence. As it is part of all social life, it refers to the transformative capacity or the 'capacity to change the world.' (Tucker 1998: 114) Power should be seen as a regular and routine phenomenon, instantiated in social action. (Giddens 1979: 91) Power relations are also always two-way relations, even if the power of one actor (or party) is limited compared to the other. Power relations are 'relations of autonomy and dependence, but even the most autonomous agent is in some degree dependent, and the most dependent actor or party in a relationship retains some autonomy.' (Giddens 1979: 93) Quite radically, Giddens concludes: 'An agent who does not participate in the dialectic of control, in a minimal fashion, ceases to be an agent.' (Giddens 1979: 149) Domination on the other hand involves 'asymmetries of resources employed in the sustaining of power relations in and between systems of interaction' (Giddens 1979: 93), where Giddens distinguishes between two major types of resources: allocation (for economic institutions) and authorization (for political institutions). These resources are not controlled by a single person, but should be seen as the features of an entire society. (Tucker 1998: 115) Giddens clearly states that domination should not necessarily be used in a negative fashion as a noxious phenomenon (Giddens 1983: 50) - just as power is not necessarily linked to conflict and not inherently oppressive. (Giddens 1984: 257)

 

From a different angle post-structuralists like Foucault have also pointed out that in the traditional interpretation, power was usually reduced to a negative approach, condemning power as morally 'wrong'. In his two major works of the seventies - 'Discipline and punishment' (1975) and the first part of the 'History of sexuality'[5] (1976) - Foucault rejects the repressive meaning of power, and defines power as productive, as 'a general matrix of force relations at a given time, in a given society'. (Dreyfus 1983: 186) Foucault foregrounds the productive aspects of power, claiming that power is inherently neither positive nor negative. (Hollway 1984: 237) Instead power produces knowledge, discourse and subjects. Foucault criticises the idea of knowledge being freed from those power relations. One of the basic mechanisms that are able to make the connection between knowledge and power is the concept of truth. Foucault links truth with one of his other major concepts - discourse - by constructing a polarization between true and false discourse. (Karskens 1986: 148) Furthermore, he strongly opposes to the image of the subject as a rational being at the origin of human action, defining this subject as an historical construction, produced by power through discourse. In the 'History of sexuality' Foucault states that power relations are 'intentional and non-subjective'. (Foucault 1978: 95) Power thus becomes anonymous, as the overall effect escapes the actor's will, calculation and intention: 'people know what they do; they frequently know why they do what they do; but what they don't know is what what they do does.' (Foucault quoted in (Dreyfus 1983: 187)) This does not mean that the subject is deprived of an active role: according to Foucault subjects are active in producing themselves as subjects, in the sense of being subjected to power through discourse. They provide the bodies on and through which discourse may act. (Kendall 1999: 53) The emphasis on structure to the detriment of agency should be considered as one of the main differences with Giddens' dialectics of control, as Foucault prefers a bird's-eye perspective to social phenomenon - focussing on the overall effect, in stead of considering subjects as analytic points of departure.

 

The other characteristics of power Foucault distinguishes in 'History of sexuality' are quite closely related to Giddens' dialectics of control: power relations are seen as mobile and multidirectional: power is practised and not possessed. (Kendall 1999: 50) Foucault also stresses that power relations are nonegalitarian (Foucault 1978: 94), although domination should not be considered to be the essence of power. On the other hand, resistance to power is considered to be part of the exercise of power. (Kendall 1999: 50) As Hunt and Wickham argue: 'Power and resistance are together the governance machine of society, but only in the sense that together they contribute to the truism that 'things never quite work', not in the conspiratorial sense that resistance serves to make power work perfectly.' (Hunt 1994: 83)

 

Both Foucault and Giddens have claimed that their interpretation of power does not exclude domination or non-egalitarian distributions of power within existent structures. Positive/generative and negative/repressive aspects of power are united in the dialectics of control and form a complex power-game, where power is practised and not possessed. The level of participation, the degree to which decision-making power is equally distributed and the access to the resources of a certain system are constantly (re-)negotiated. Processes engaged in the management of voices, confessional and disciplinary technologies will remain active, but can and will be resisted. As positive/generative and negative/repressive aspects of power both imply the production of knowledge, discourse and subjects, productivity should be considered the third pillar of the analysis of power, thus combining the theoretical views of Foucault and Giddens on this matter.

 

Table 1: Foucault's and Giddens' views on power combined

 

Not all authors agree upon the distinction between the Foucaultian concept of productive power and the Giddean concept of generative power. Tucker for instance treats both concepts as more or less equal: 'Giddens sees the primary importance of power in somewhat Foucauldian terms, for power is productive as well as repressive.' (Tucker 1998: 114) In this paper it should be stressed that in the Foucaultian analytics of power agency and subjectivity are considered historically constructed (or produced) by discourse, necessitating a distinction between generative power (linked to agency) and productive power (linked to an intentional but unsubjective discourse), following the interpretation Torfing proposes: 'Foucault aims to escape the choice between 'power over' and 'power to' by claiming that power is neither an empowerment, potentiality or capacity [generative power], nor a relation of domination [repressive power].' (Torfing 1999: 165)

 

The Foucaultian and Giddean interpretation of power necessitates a more nuanced view on participation and empowerment, taken into account the need for supplementing the negative/repressive approach to participation and empowerment with a positive/generative approach and a productive approach.

 

The generative interpretation of power leads to an re-interpretation of participation and empowerment stressing 'self-discovery, successful human interaction and the ability to dialogue with people different from one's self' (White 1994: 23), instead of a power-struggle based on the dichotomy between the powerless and the powerful, and between the empowered and the non-empowered or the not-yet-empowered. In this more Giddean view to power participation and empowerment are linked to autonomy, self-reliance and agency, referring to 'intentionally acting subjects'. (Torfing 1999: 137) People are seen here as capable human beings who are able to resist inequality, or as Freire describes it: 'All individuals have the capacity for reflection, the capacity for abstract thinking, for conceptualising, taking decisions, choosing alternatives and planning social change.' (Freire quoted in: (Thomas 1994: 50)) For this reason Hamelink uses the term self-empowerment, instead of empowerment. (Hamelink 1995) As White remarks, participation and (self-)empowerment are achieved through 'conscientisation' (a concept Freire uses) - combining action and reflection - and 'in generating one's own power and uniting with others in making demands that are mutually beneficial.' (White 1994: 25) The emphasis on accessibility of different sites of power is complemented with the consciousness of the suggestibility of these sites of power. In this interpretation of power the paradox of empowerment is reduced, because the 'powerless' are (partially) initiating the power redistribution themselves, without the necessary benevolent permission of the 'powerful'.

 

If participation and empowerment are considered from a productive Foucaultian viewpoint, the ability to participate in the construction of new or alternative discourses and subjects, in the reconstruction of existent discourses and subjects and in the construction of the rules of formation of those discourses is emphasized. Here Foucault's basic assumption is that discourses should not be considered closed systems: 'The possibility of innovation in discourse is always present within any discourse itself and within tangential or succeeding discourses.' (Kendall 1999: 41) Participation thus still refers to the levelling of unequal power relations, but in contrast to the Pateman definition it is detached from the role of individuals in a decision-making process. From a Foucaultian viewpoint participation refers to the possibility to publicly affirm 'true' discourses (and/or their rules of formation) thus reproducing them, challenge 'false' discourses (and/or their rules of formation), trying to replace them by another discursive order or other discursive formations. As discourses gain their unity from a regularity of dispersion (Howarth 1998: 271)(Foucault 1984: 38), participation allows for the dispersion of statements supportive of existing discourses or for the dispersion of new discourses, which could enter into competition with existing discourses (Kendall 1999: 38-39) even with potentially counter-hegemonic ambitions (in a Gramscian sense). In this fashion conscientisation could be interpreted as the attempted internalisation of these counter-hegemonic discourses, where 'the teacher and the taught are jointly involved in the investigation of knowledge. The duty of the teacher, thus, is to guide the awaking of the critical faculties of the individual and to relate it to the tasks of political struggle and development.' (Thomas 1994: 51) Empowerment - as far as it is still a valid concept in this context - could then be seen as the internalisation of a set of specific counter-hegemonic discourses, namely the discourse of participation itself, and discourses of resistance and social change. The paradox of empowerment thus becomes almost irrelevant, as the discourses are produced by the interplay between 'powerful' and 'powerless'.

 

3.    Power relations and resistance in an audience discussion programme: the case of Jan Publiek and De Eeuwige Strijd

 

Crucial to the combination of these approaches is the need for a public forum or - to refer to the work of Habermas - a public sphere: 'By the 'public sphere' we mean first of all a realm of our social life in which something approaching public opinion can be formed. Access is guaranteed to all citizens. A portion of the public sphere comes into being in every conversation in which private individuals assemble to form a public body.' (Habermas 1984: 49) The development of communication media has changed the outlook of the public sphere drastically: 'Going public means going on the air.' (Carpignano 1990: 50) Although the 'traditional publicness of co-presence' that characterised Habermas' bourgeois public sphere has not completely disappeared, it has been largely replaced by a mediated non-dialogical and non-localised publicness. (Thompson 1995: 244-246)

 

The participation of so-called 'ordinary people' in audience discussion programmes combines the 'traditional publicness of co-presence' and the mediated publicness. Thompson convincingly argues that the vast majority of the audience are watching or listening in their homes to a dialogue without participating in it, engaging in 'a form of mediated quasi-interaction'. (Thompson 1995: 246) On the other hand, a selected group of 'ordinary people' is allowed to gain access and to have their statements heard (and seen) by other people. Livingstone and Lunt claim that in this specific sense the viewer is constructed as a citizen. (Livingstone 1996: 33) The participants are considered agents who are able to generate statements on the topics that are being discussed in the programme. Together with the host, the production team, the technical crew and the other invitees they generate a broadcast, where a specific issue is being discussed, and different opinions being aired/screened.

 

Their participation on television and their presence in the media system is predictably met with resistance, as they are confronted with the production team who themselves have specific objectives and who are familiar with the rules of practice within the media system. While participants are empowered by the very same production team - on a limited scale, by granting them access - to perform in a television programme, the 'ordinary people' are at the same time confronted with different forms of domination, authority, control, management of voices, confessional and disciplinary technologies. They too will resist to this domination, thus continuing and deepening the dialectics of control, which will result in a negotiated level of participation, a certain distribution of decision-making powers and a certain access to the available resources.

 

This negotiation will eventually result in the production of discourses, not only on the issue that is being discussed, but also on power, resistance, participation, empowerment and ordinary people, accentuating the socially constitutive aspects of mass media. (Torfing 1999, p. 213) The performances of the participants during the programme actually show how participation is articulated in social practice, partially fixing the discourse on participation of 'ordinary people' in the media system, but also in other social systems as schools and the workplace. In Jan Publiek and De Eeuwige Strijd 'ordinary people' are seen to take part in a process that is usually restricted to members of different elites, including media professionals. They are seen discussing their views with other 'ordinary people' and with members of certain elites, often inverting the lay-expert relation and 'offering a revaluation of the life-world, repudiating criticisms of the ordinary person as incompetent or ignorant, questioning the deference traditionally due to experts through their separation from the life-world and their incorporation into the system, and asserting the worth of the 'common man'.' (Livingstone 1996: 102) For this reason Livingstone and Lunt call audience discussion programmes poetically 'a celebration of ordinary experience'. (Livingstone 1996: 101) But the participants are also seen being subjected to management, confessional and disciplinary technologies, and they are seen resisting those negative/repressive aspects of power.

 

In the analysis of Jan Publiek and De Eeuwige Strijd this paper will focus on the different forms of management and the presence of confessional and disciplinary technologies, combined with the resistance these aspects of power provoke. Although this paper does not seem to do justice to the generative aspects of power, it should be kept in mind that the different agents gain access to a broadcast and are able to generate statements on specific issues.

 

To analyse the different forms of management and resistance in the Jan Publiek and De Eeuwige Strijd programme, a distinction between the pre- and post-broadcasting phase on the one hand and the broadcasting phase on the other hand is introduced. In the pre- and post-broadcasting phase this paper looks at the methods the production team used to select, train, inform and manage the participants. In the broadcasting phase the management of the participants (in regard to the structure of the broadcast and the authority of the host) is examined. In the conclusion will be returned to the Foucaultian question of the overall effect and the production of discourses on power, resistance, participation, empowerment and 'ordinary people', completely ignoring the analysis of the broadcast-specific discourses on the issues of racism, integration and tolerance.

 

4.    The formats of Jan Publiek and De Eeuwige Strijd

 

Jan Publiek is a North Belgian television audience discussion programme broadcast live on public television (VRT). 'Jan Publiek' is a Dutch expression for John Q. or John Public and refers to the so-called 'man in the street'[6]. The talk show host, Jan Van Rompaey, has had more than two decades experience in presenting talk show programmes on the public broadcast company (radio and television) in North Belgium. Although he is quite famous Jan Publiek cannot be defined as a personality-type talk show but should be seen as an issue-type talk show, based on group discussion. (Carbaugh 1988) Each emission of this talk show covers one main issue, often summarised by a rather provocative statement. Several reportages, highlighting different aspects of the main discussion topic, are shown during the emission, but the emphasis remains on the group discussion within the arena-shaped studio.

 

Jan Publiek has as a special feature its panel of 'ordinary people': during 16 emissions[7] the same participants, ten 'ordinary' women and ten 'ordinary' men, are present to discuss a wide range of topics. These people were carefully selected by the production team at the beginning, and form the core of the program. The selection procedure of the first panel of 'ordinary people' was aimed at reaching the general public, and for this reason a call in the written and audio-visual media to the general public to participate was launched. Approximate 200 candidates were attracted, among others several people who already had participated in one of the earlier programmes of Jan Van Rompaey. Extra effort was made to scout for people with allochtonous origins. In the North Belgian press (but also by the production team) this panel was often referred to as 'Klein Vlaanderen' or 'Little Flanders', therefore stressing the fact that these 20 participants represent the North Belgian society.

 

Besides this panel of 20 'ordinary people', four (more or less) famous Flemish people (in Dutch abbreviated into 'BVs') are invited to participate. These BVs are not always the same people, although some BVs have reappeared for several times during a series of emissions. As is the case for the panel members, the BVs have no specific knowledge or experience related to the issue of the emissions. For this reason several guests - professional or 'emotional' experts - are invited. They tend not to reappear in subsequent emissions. Finally, the remaining seats are available for a studio audience, which not allowed to intervene - except by creating background noise such as applauding or booing.

 

De Eeuwige Strijd, which can be translated as 'The Never-ending Battle', is also a North Belgian television programme, but is broadcast by VTM, a commercial television company. De Eeuwige Strijd is externally produced by a production company called D&D, which chose not to go live, but to record the programme semi-live. It is recorded on a Friday and broadcast the next Monday evening, which means that the weekend is the only time available for editing.

 

The name of the programme still refers to the original version of this programme, which was broadcast on Dutch television and where participants used to discuss different aspects of the 'never-ending battle between man and women' (Interview with the producer (De Eeuwige Strijd)). In the North Belgian version, the 'never-ending battle' now refers to a topic that allows for a (vocal) battle between participants with contrasting opinions. The host of the programme is Marlène de Wouters, who has been working at VTM for about ten years. She started her carrier as a television announcer, but after a couple of years she combined this career with hosting different talk shows. Just as Jan Van Rompaey, she is considered to be quite famous.

 

The structure of De Eeuwige Strijd is more complex than Jan Publiek, as it consists out of three major parts. In the first part - the duel - two invited opponents discuss a specific issue, a discussion that is moderated by the host. In the second part of the programme - the 10 commandments - the hosts interviews two BVs. Her questions are based on the ten (biblical) commandments. Before the first part and after the second part, the topic of the third part of the programme (the debate) is announced, which starts after the commercial break. Only this third part can be defined as an audience discussion, and for this reason only this part of De Eeuwige Strijd is analysed in this paper.

 

The debate in De Eeuwige Strijd has no fixed panel of 'ordinary people'. All participants are invited for one specific emission, and they are selected because they have specific knowledge or experience related to the issue of the debate. Four professional or emotional experts are placed in front of the studio, standing behind small but high tables. Together with the host, they face the other participants who are seated in an arena-shaped studio. In this arena, different groups of participants can be distinguished. The guests (about one third of the audience present) are invited by the production team. Some of them are professional or emotional experts, carefully selected by the production team, while others have stated their interest in the issue by calling a special telephone number, staffed by a member of the production team. The second group, the studio audience, is invited by the television company VTM (and not by members of the production team). In contrast to Jan Publiek, all participants, including the studio audience have the possibility to make an intervention.

 

5.    Generative power and resistance

 

The control of the production team does not exclude the possibility of the participants to generate statements during the broadcast. The analysis of the Jan Publiek broadcast on the 'riots' in Anderlecht (see Table 2) confirms that the panel members play a substantial role in the broadcast: as a group and in comparison to other groups of participants they are able to use the largest part of the total speaking time: about 36%. The guests also play a substantial role: they have about 26% of the total speaking time. The role of the BVs is rather limited.

 

Although the number of interventions of the host in Jan Publiek is notably higher (45% of the total number of interventions), the panel members still are responsible for 28% of the total number of interventions. The guests have 20% of the total number of interventions. The average speaking time of the panel members and the guests is much higher in comparison to the host: 9.7 seconds to 3.3 seconds.

 

The De Eeuwige Strijd broadcast shows more or less the same picture (see Table 2). The guests and the desk guests play a substantial role in the broadcast. The guests have about 41% of the total speaking time, and the desk guests have another 24%. In contrast to Jan Publiek the studio audience is also allowed to intervene; they are responsible for about 9% of the total speaking time.

 

Similar to Jan Publiek is the high number of host interventions (42%). Nevertheless the guests and desk guests still have 49% of the number of interventions. The remaining number of interventions is mainly made by the studio audience (7.5%). The high number of host interventions is compensated by the low average host speaking time (4.6 seconds) in comparison to the guests (19.5 seconds), the desk guests (13.5 seconds) and studio audience (14.4 seconds). Especially the average speaking time of the guests is high in comparison to other groups in De Eeuwige Strijd and in Jan Publiek.

 

Table 2: Number of interventions and speaking time in the two broadcasts

 

Jan Publiek (32)

De Eeuwige Strijd (71)

 

Number of interventions

Total speaking time

Average speaking time/turn

Number of interventions

Total speaking time

Average speaking time/turn

 

N

%

Total

%

Mean

std

N

%

Total

%

Mean

std

Host

254

45.5

850

20.3

3.3

6.7

96

42.3

443

15.6

4.6

6.0

Panel members

158

28.3

1528

36.6

9.7

10.7

 

 

 

 

 

 

BVs

29

5.2

346

8.3

12.0

14.4

 

 

 

 

 

 

Guests

113

20.3

1092

26.1

9.7

10.7

60

26.4

1172

41.2

19.5

21.9

Desk-guests

 

 

 

 

 

 

51

22.5

690

24.3

13.5

17.0

Studio audience

0

0

0

0

0

0

17

7.5

245

8.6

14.4

23.4

Reportage

4

0.7

365

8.7

91.3

16.0

3

1.3

292

10.3

97.4

20.1

Total

558

100

4181

100

7.5

12.2

227

100

2842

100

12.5

19.6

 

A traditional method to distinguish between 'ordinary people' and other types of participants in to introduce a distinction between lay people and experts, based on the difference between common-sense knowledge and scientific knowledge. (Livingstone 1996: 92) This distinction allows for the creation of two categories: 'expert guests' and 'lay guests'. If the role of lay and expert guests in Jan Publiek and De Eeuwige Strijd - temporarily ignoring the desk guests - is compared, Table 3 shows that the expert guests in Jan Publiek clearly have more interventions, more speaking time and a higher average speaking time. On the other hand, in De Eeuwige Strijd lay guests have (a bit) more interventions, the total speaking time between lay and expert guests is well balanced, but the average speaking time of the expert guests is still much higher (13.8 versus 20.6 seconds).


 

Table 3: Number of interventions and speaking time of the lay and expert guests in the two broadcasts[8]

 

Jan Publiek (32)

De Eeuwige Strijd (71)

 

Number of interventions

Total speaking time

Average speaking time/turn

Number of interventions

Total speaking time

Average speaking time/turn

 

N

%

Total

%

Mean

std

N

%

Total

%

Mean

std

Lay guests

34

30.1

247

22.6

7.3

10.1

63

56.8

872

46,8

13.8

13.7

Expert guests

79

69.9

845

77.4

10.7

10.8

48

43.2

990

53,2

20.6

25.6

Total

113

100

1092

100

9.7

10.7

111

100

1862

100

16.8

20.0

 

This analysis might give the impression that lay people only have a modest role to play. If all the participants are grouped in either the lay category or the expert category (ignoring the host), the picture largely changes: in Jan Publiek the experts only have about 26% of the number of interventions, and 28.5% of the total speaking time. Even if the BVs are disregarded (as they could be seen as members of the media system and as such experts) these percentages do not rise substantially. In De Eeuwige Strijd the role of the expert guests remains substantial (37.5% of the number of interventions, and 47% of the total speaking time), but lay participants are the major type of participants in this broadcast as well.

 

Table 4: Number of interventions and speaking time of lay and expert participants in the two broadcasts (host excluded)

 

Jan Publiek (32)

De Eeuwige Strijd (71)

 

Number of interventions

Total speaking time

Average speaking time/turn

Number of interventions

Total speaking time

Average speaking time/turn

 

N

%

Total

%

Mean

std

N

%

Total

%

Mean

std

Lay guests

34

11.3

247

8.3

7.3

10.1

63

49.2

872

41.4

13.8

13.7

Lay panel members

158

52.7

1528

51.5

9.7

10.7

 

 

 

 

 

 

(Lay) BVs

29

9.7

346

11.7

12.0

14.4

 

 

 

 

 

 

Lay studio audience

 

 

 

 

 

 

17

13.3

245

11.6

14.4

23.4

Expert guests

79

26.0

845

28.5

10.7

10.8

48

37.5

990

47.0

20.6

25.6

Total

300

100

2966

100

9.9

11.1

128

100

2107

100

16.5

20.4

 

These tables show that lay people - 'ordinary people' - have access to this media subsystem and have the opportunity to generate statements. A few examples of these statements will show that the participants are able to 'give their opinion' on certain issue, even if those opinions are not always considered politically correct and might actually harm the participant making the statement.

 

'PM19[9]: They should immediately arrest whoever participates in riots like these and send them and their families back to their country of origin.' (Jan Publiek, broadcast 32)

 

Statements like these actually generate resistance as well, as some participants do not agree with previous statements. In the broadcast of De Eeuwige Strijd a participant (from a Moroccan origin) tells the audience and the other participants how she was attacked and beaten, claiming that the problem of safety was not only a problem of white elderly Belgians. When some of the other participants start to laugh, resisting her claim, she reacts rather aggressively, despite the attempts of the host to cool things down, emphasising her claim and implicitly referring to her opponents as inhumane.

 

'7113: This week, they came back. They knocked on my door. I opened it, my husband was in the bathroom and the children were asleep upstairs. It was 11h30 at night. I thought, something had happened, so I opened the door. […] He grabbed hold of me, and you can see the result.

[laughter]

Host: We're not going to laugh, that's not the intention.

7113: You all find this funny?

Host: No, we don't find this funny.

7113: Hurting people, that's funny? Then you start to live?' (De Eeuwige Strijd, broadcast 71)

 

The discussion on generative power and the resistance this type of power provokes, is related to the concept of a debate, where different participants are able to generate statements and have to opportunity to resist to previous statements by generating new statements. It should be noted that in the concept of generative power and resistance to this type of power, the need for a critical consensus, as propagated by Habermas (Livingstone 1996: 160), remains highly problematical.

 

6.    Management in the pre- and post-broadcasting phase of Jan Publiek and De Eeuwige Strijd

 

6.1    The concept

 

Before the series starts, both production teams have already decided upon the concept (in agreement with the network management). Members of the production teams went on scouting missions to other countries or were inspired by talk shows they simply had seen on television:

 

'At the early beginnings, when there was no talk show culture, D&D has been so kind to send us all, well to send me and some other people, to the Netherlands to see: how does Sonja [Barend] work? How does Karel van de Graaf work? How do they produce talk shows in the Netherlands? I went to see Jerry Springer in the States, to find out how they work.' (Interview with the producer (De Eeuwige Strijd))

 

'For a couple of months we watched other channels, to see what they had to offer. I scouted the French market and Jan [host/producer] went to the States to go and see a number of programmes.' (Interview with the executive editor (Jan Publiek))

 

'There was a BBC programme - I forgot the name, […] and there's the 'Lagerhuis' in the Netherlands. That's also a programme that relies on at least 10 people that give their opinion. You can't invent new formats, and combining those two formats led to a format that didn't exist yet.' (Interview with the host/producer (Jan Publiek))

 

The production teams also refers to previous projects they were involved in: the host/producer and the executive editor of Jan Publiek have been involved in a series of talk shows on public television: Argus, Zeker Weten and Schermen, which all tried to avoid the traditional one-on-one talk show format. The first series of Jan Publiek did not include a fixed panel of 'ordinary people', which placed the researchers in the impossible situation of finding 50-60 guests for each emission. This learning process supported the development of the concept of a fixed panel, which was introduced in the second series of Jan Publiek. Before De Eeuwige Strijd D&D had produced Marlène, a talk show which, in their opinion, had all the ingredients of a debating programme. As mentioned before the Dutch sister company had already produced a similar programme, based on the battle between the sexes. Furthermore it is highly unlikely that the format of Jan Publiek didn't affect the conception of De Eeuwige Strijd, considering the competitive situation of the two broadcasting companies.

 

The format of both audience discussion programmes were developed long before the participants are invited to attend a broadcast, and even before the panel members of Jan Publiek are selected to participate. These concepts - which form the framework in which all actors have to function - are firmly in the hands of the production teams, and when accepted by the network's or production company's management, they become rigid frameworks, which are not considered negotiable.

 

6.2    Selecting the panel members for Jan Publiek

 

Of the people who react to the call for participation, which was launched by the production team of Jan Publiek, a first selection is invited to a test-discussion - with the entire production team present - where they quote the candidates on a wide range of criteria: as they want the panel to be a representation of the North Belgian society, respecting its diversity, they focus on traditional socio-demographic criteria and to a lesser degree on political orientation. Individual panel members thus become re-presentations of certain social groups (students, older people, intellectuals, allochtonous people) without actually representing them, thus referring to the double connotation of representation, which is emphasised by Spivak. As Spivak noted (Spivak 1986; Spivak 1988), Marx distinguishes two interpretations of representation: Vertretung or 'speaking for' (as in politics), and Darstellung, or 'making present' (as in art/media or philosophy). The production team did not confine themselves to the representational criteria: part of the panel had to be more rational, others more emotional, some should have a sense of humour, and some possess a particularity distinguishing them from the others and allowing the viewer to identify with them. The production team also had specific demands for each of the panel members: they had to be eloquent, quick, speak clearly, have clear-cut opinions and should not be fixated on a certain topic. The selection process results in a panel of 'ordinary people' composed of 20 men and women, of different backgrounds and ages, who are granted access to the media system and can publicly generate statements on a wide range of issues. Besides an equal male/female-division, there are two migrants (both women) participating, three youngsters (21 and younger), two older people (70 or older), two homosexuals (both men), as well as people situated at the right wing spectrum of the political scene and more leftist people. The panel members receive little training (on media and debating techniques or on the actual use of the audio-visual technology) or information beforehand. Before the series of 16 broadcasts actually starts, they are invited to participate in a test-broadcast. This test-broadcast mainly consists out of a technical briefing - explaining the new panel functioning of micro-phones and cameras - combined with a limited number of 'house-rules'. They are supposed to request for an intervention by raising their hand, are asked to be brief, and stay to the point. More specifically - they are asked to react to what the previous speaker(s) has/have said and not to refer to what has been said during an earlier phase of the programme. These 'house-rules' are repeatedly mentioned in different letters from the executive editor or the host to the panel members:

 

'It is impossible for Jan [the host] to give the floor to everyone at the same time. The possibility exists that you didn't get the opportunity to say something about a particular subtopic. Avoid coming back to something that has been said before. [...] If you react, react to the topic that is being discussed at that moment.' (Letter from the executive editor to the panel members, 18 September 1997 (Jan Publiek))

 

6.3    Structuring the debate and selecting the guests

 

Before each broadcast both production teams select the topic(s) of the broadcast, the guests and the structure of the debate. Once a topic has been selected the production team engages in an internal discussion in order to find different approaches to the general topic. A topic is thus divided by the production team into different subtopics. Guests are selected by the production teams in order to be interviewed on a specific subtopic. In the case of De Eeuwige Strijd, four of the selected guests are chosen to perform as desk guest, which means that questions will be put to them on various subtopics. Both production teams stress that the subtopics, the guests and the structure of the debate are intrinsically linked:

 

'The questions and the structure that have been made, is based on the guests, on what they say. Questions are made for that purpose. Some general questions are drafted for the panel members, but the structure is established based on the topic's files and on the guest's files.' (Interview with the executive editor (Jan Publiek))

 

In the search for guests, the production teams usually take the initiative to contact possible participants, according to the perceived needs of a specific programme or issue. Only in the case of the telephone hotline of De Eeuwige Strijd (where viewers can call the production team to solicit for participation in one emission if they have 'a story to tell') and in the case of the panel members of Jan Publiek (where television viewers (and newspaper readers) were invited to solicit to become a panel member), the future participants were allowed the initiative.

 

While selecting the guests, the production teams try to create a balance between the advocates and opponents of the issue being discussed, and between the presence of professional and emotional experts. The presence of professional experts is often considered a necessary evil: although they are needed for their expertise in order to 'establish the framework for the discussion' (Interview with the producer (De Eeuwige Strijd)), they also have the reputation of being unable to translate their abstract knowledge into 'human' language.

 

'We always try to create a mix between experts and ordinary people, and it is regrettable to see how few experts are able to talk normal. Most of them … well … If you're working with television, you sometimes try to explain experts: 'look guys, this is really important: try to leave out the scientific jargon. Try to use human language. Most of them can't.' (Interview with the executive editor (De Eeuwige Strijd))

 

The presence of emotional experts, who are usually considered 'ordinary people' who have certain experiences related to the issue being discussed, is valued highly. Here criteria are comparable to the criteria of the panel member selection: emotional guests have to be eloquent, quick and speak clearly.

 

'And that are the people we really need: the emotional experts that are able to tell their story in a way that is fascinating and comprehensible for a large audience, the VTM-audience, in order to - almost automatically - allow for [viewer] identification and increase the involvement.' (Interview with the producer (De Eeuwige Strijd))

 

Representational criteria were only rarely mentioned as possible criteria for participation. If mentioned, they only relate to equal gender representation at the level of professional expert selection. Some references to equal gender representation were made in a negative way, questioning the necessity of such 'positive action' (or what they understand positive action to mean):

 

'It's not our job to engage in positive action, or to forward emancipation. The criterion for the selection of guests was […]: if it's a woman, ok, so much the better, but she has to be as good as the male specialist.' (Interview with the host/producer (Jan Publiek))

 

'When selecting the guests, I always tell the researchers, if we have the choice between a man and a women, get the women.' (Interview with the producer (De Eeuwige Strijd))

 

Although Jan Publiek and De Eeuwige Strijd use their guests and the corresponding subtopics to structure the emission, thus pre-structuring the entire debate, the differences in format lead to (slight) differences in structure. The structure of a broadcast of Jan Publiek can be schematised as shown in Table 5. After the introduction of the general topic and the first reaction of a number of selected panel members, the first subtopic is introduced, which is followed by a reportage and/or an interview with a guest. Then the panel is allowed to react and after the first reactions of panel members the guest can engage in the discussion as well (A). After a certain amount of time the host initiates a new subtopic, starting the entire procedure all over again (B). At the final stage of the emission, the host stops the discussion and introduces next week's topic.

 

Table 5: Structure of a Jan Publiek broadcast

 

Table 6: Structure of a De Eeuwige Strijd broadcast

 

In an emission of De Eeuwige Strijd the host first introduces and interviews the desk guests. In a second phase the first guest is introduced, possibly followed by a reportage on the subtopic the guest has talked about. In other cases the reportage is used to introduce the guest. After the interview with the guest, usually the desk guests are allowed to react. In some other instances, members of the studio audience can also react or an additional reportage is shown. The guest can also engage in the discussion (A). After a certain amount of time, the host turns to another guest, starting the procedure from the beginning (B). At the end of the broadcast, the host ends the discussion with a (vague) conclusion and says goodbye to the audience at home.

 

6.4    Managing the guests and the panel members

 

In the week before the actual broadcast a member of the production team visits the guests for a preparatory interview and/or for a reportage. The production team also does research on the background of that person and this information is stored in a file, accessible to the production team. Before the actual broadcast the guests are briefed (if the time permits separately from other participants); this briefing can be seen as the continuation of the prior interview(s) with the guest.

 

In the case of Jan Publiek the interviews with the guests can be seen as mere fact-finding interviews, without much negotiation on the actual contents of the interview. During the briefing, the guests are given an outline of the structure of the broadcast, and their role in it. The exact questions that will be presented to the guest are not discussed, although the researcher will refer to the previous interview in order to make clear what type of questions will be posed:

 

'You've done an interview with someone, and from that interview we sometimes select parts that are very interesting to us, but are mere side issue for the guest we've invited. And if Jan [the host/producer] incorporates a series of questions in his structure referring to a specific anecdote, for instance, then I will talk to the guest and tell him: do you remember the anecdote you told me during the interview? Jan will refer to that anecdote. I tell them, I mean, it is a live broadcast. I usually tell them: 'look, it is a live broadcast, we can't decide what you are going to say, you can chose what you say, but we have invited you because you have that opinion, because you have told us interesting things about these issues, so try to take this into account.'' (Interview with a researcher (Jan Publiek))

 

In the case of De Eeuwige Strijd the briefing plays a slightly different role, as the previous interview contain more negotiative aspects: while the first interview with the potential guest is usually seen as explorative, the second interview contains a negotiation on the content of the intervention. The briefing in De Eeuwige Strijd functions more as a reminder of the outcome of that negotiation.

 

'We start with a comprehensive interview. That interview should be in-depth, it should uncover all problems the issue is about. [...] The researchers put that on paper, and I have a look at it to see what's missing, or what's good, or what's redundant. And then [claps in his hands] that's moulded in the shape of a debate. That person says this, and that person says that, … All is linked in the scenario, and armed with this scenario the researchers visit the guests for a second time: 'you've said this, you've said that, … Can you agree? And that's the question that will be put to you. We've remembered - or the producer has selected - this and that and that, can you recognise yourself in it? Sometimes the answer is yes, sometimes it's no, and sometimes it is: no, I don't want to say that on television. Eh, ok, well, then you don't say it. It's her story. But in that case the researcher gets a roasting, because the programme is based on controversy. It is based on crass stories and strong opinions. [...] But in principle the person who going to intervene in the programme, gains a clear understanding in his/her part of the dossier, and the question: can you recognise yourself in this? Can you say this? Say it, because you said it then [during the first interviews]. Say it like that, or if possibly, a bit shorter because we only have this much time? Can you formulate your question immediately? Because you do have people … for them this is really important, and they use a different perspective as the production team. They don't have the same interest.' (Interview with the producer (De Eeuwige Strijd))

 

The briefing of the guests, the re-telling of the same experiences before and during the emission and the negotiation on the content of an intervention raises questions with the production team of De Eeuwige Strijd on the spontaneity of the guests’ interventions:

 

'They [guests] should know: you will have the opportunity to say what you want to say, but only after this and that has been said. [...] If you want to react, you can, but please try to do it at the right moment. [...] We hope that the interventions - despite their spontaneity - are made at the right time.' (Interview with the executive editor (De Eeuwige Strijd))

 

'It happened once to me, I got into conversation with a women during make-up and we talked about the issue. I thought, that's a really horrible story, she's telling me. And then we started the programme, and she told us absolutely nothing. A normal reaction from her point of view, because she has to tell the same story twice, within the hour. She thought, I've already told her my story. [...] So I still prefer some spontaneity.' (Interview with the host (De Eeuwige Strijd))

 

In Jan Publiek the panel members are treated in a totally different way, as they are attributed a very specific role that allows them to feature in a series of emissions. The topic of each broadcast is only revealed to them in a short telephone call or fax by the production assistant one day (or sometimes two days) before the day of the broadcast. Information about the structure of the broadcast, the subtopics or the guests is not given to the panel members. They are not encouraged to read or reflect on the topic, and they are requested not to discuss the topic with the other panel members, especially not in the hours before the broadcast, when they are in the VIP-bar having dinner or waiting to have their make-up done.

 

The production team legitimises the lack of training and information of the panel members by stressing the importance of spontaneity, which, according to their view, will increase the level of reality and authenticity. They consider situations where a panel member quotes a specific source (a book or a report for instance) or refers to an earlier discussion as avoidable, because it is not the 'real' opinion of the panel member in question. A second related argument to legitimise the lack of training or information is the fear of influencing the panel member's abilities or opinions. For this reason the host and most of the members of the production team - except for the production assistant, responsible for coaching the panel members - also refrain from talking to the panel members before the broadcast starts:

 

'They are 20 people chosen from the audience, and that is their strongest point. And you should keep that strongest point, you shouldn't start to mould them, you shouldn't model them, as you do with a host, or counsel them, as you would counsel an expert because he has a specific function. Their function was to be themselves. It was important to have [...] them play the same role.' (Interview with the executive editor (Jan Publiek))

 

7.    Resistance to management in pre- and post-broadcasting phase of Jan Publiek and De Eeuwige Strijd

 

Confronted with the different managerial attempts of the production teams, (some of) the guests will try to resist, although the possibilities for resistance are limited, as they are placed in the position of being one-time guests in the talk show, whose format, roles and structure are considered non-negotiable. This does not mean that the invited guests have no opportunity to resist the power structures of the programme, as they firstly enter into a negotiation with a researcher on the exact contents of their intervention (and the questions being asked) in the pre-broadcast phase and secondly can not be forced to stick to their story during the broadcasting phase, sometimes much to the surprise and irritation of the production team.

 

'We ask them for their permission: 'is it ok if Marlène [the host] asks you for your opinion at that moment?' And it still happens that we fall of our chairs from surprise, because someone has said something during the preliminary interviews, and then says something completely different in the studio. You then ask yourself: why? Really, I don't understand the mechanisms playing at a moment like that. I can understand if people clam up completely and suddenly think, I don't want to get involved. [...] Yes, that I can understand. But saying something completely different, that I can not understand.' (Interview with the executive editor (De Eeuwige Strijd))

 

In the case of the De Eeuwige Strijd broadcast on racism, the production team actually feels that they have made a mistake, because of the differences between the preliminary interviews and the actual interventions during the studio debate:

 

'Yes, we've been caught. We have been naive and stupid. We have made that mistake because we were too idealistic: we wanted an open conversation on the issue, so we scouted for nice people allowing such an open chat, and then we go out looking for opponents, but those with more modest opinions, so that a conversation would still be possible. [...] Looking back, we can see where we went wrong, we didn't check them thoroughly enough. If we had known it all, we would also have known that they were going to put forward some radical opinions.' (Interview with the executive editor (De Eeuwige Strijd))

 

After the debate, participants use another strategy: they complain after the broadcast to the production team, showing their dissatisfaction and frustration with the allocated speaking time, linking allocated speaking time and possibility of articulation:

 

'The only thing they complain about, and they are absolutely right, is that they don't get enough time for nuances. Someone gives an over-simplified opinion, and before they have the time to nuance, someone else gets the floor. This gives the wrong impression about what they actually wanted to say. [...] But they have learned to keep it brief. After a while people learned to use a couple of pithy sentences, instead of a lengthy discourse.' (Interview with the host/producer (Jan Publiek))

 

Finally, the participants also tend to engage in a post-broadcasting discussion, in the bar, often with the members of the production team present. During most interviews with the members of the two production teams, they mentioned regretting that there were no cameras present to register the discussion in the bar:

 

'And sometimes, the discussions continued afterwards, in the bar, and those debate were quite fierce, sometimes even more fierce than in the studio during the debate.' (Interview with the host/producer (Jan Publiek))

 

'So there usually starts a discussion afterwards. And I always regret that there are no cameras to register that discussion, because it is more real and direct. They are standing [at the bar], and they don't sit on one side of the studio, opposed to people at the other side of the studio, but then they are facing each other.' (Interview with the producer (De Eeuwige Strijd))

 

When it comes to the possibilities of resistance, the panel members are placed in a better situation, as they are re-invited for a series of emissions and are considered a major actor in the programme. Although they have more options to resist the production team's management, their attempts to co-decide are mostly considered interference and are not taken seriously. Panel members have for instance suggested topics for a broadcast, but the suggestions were not used. The production team clearly considers the selection of the topics as part of their job. When questioned on the involvement of the panel members in the topic selection, one of the members of the production team jokingly remarked:

 

'If you involve the panel, they'll soon take over the building.' (Interview with the production assistant (Jan Publiek))

 

Some panel members studied on certain topics, but were discouraged by fellow panel members and by members of the production team. Their eagerness to at least have the opportunity of preparing the discussion influenced the decision of the production team to inform the panel members of the topic of the broadcast at least a day before the actual broadcast.

 

'So the golden mean was: everyone has a day to prepare, and that's the limit. They didn't have to think about the subject if they didn't want to, and those who wanted to think about it got a day's time, which gave them some time.' (Interview with the host/producer (Jan Publiek))

 

Also the panel members have proved to be quite sensitive about the limited amount of speaking time they get. On one occasion they actually analysed four emissions to check the differences in speaking time.

 

'They called me to hand over something. And I started laughing. I said: don't you have better things to do? For four broadcasts they had written down all names, the number of interventions and the seconds they had spoken. And then they said: look, Jan [the host] prefers that panel member to others, have a look at the number of turns he gets.' (Interview with the production assistant (Jan Publiek))

 

Some panel members also asked to be evaluated by the production team, but their request was not accepted.

 

'That's one of the things I blame the production team for. We actually suggested that for a couple of times, we would have liked to be present at some of their evaluation meetings, if need to be without interfering. We were a part of the programme, and the programme was build round ... It was rated highly because ...' (Interview with PM14 (Jan Publiek))

 

Panel members tried to solve this problem by addressing the host and the other members of the production team during the discussions at the VIP-bar, after the broadcast, but these efforts hardly succeeded:

 

'Afterwards he [the host] rarely speaks about the broadcast, you don't get the chance to discuss it. 'It's 12 o'clock' he says, 'we're going to close' or 'one final drink', but there was little discussion [...]. Of course, he had to talk to the people he invited [the guests].' (Interview with PM17 (Jan Publiek))

 

In a later stage the production team accepted performing a minor and superficial evaluation, giving limited feedback to the panel members. An evaluation of the performance of the host and the production team by the panel was not asked for, nor was it considered. The executive editor explains, again stressing the importance of not influencing the panel members:

 

'They [the panel members] are an important instrument in the programme, but you should be able to continue using them as instruments, which means that you cannot afford to show your cards. They have strongly requested to be evaluated, to see whether they performed well or not. We did, but you shouldn't change them.' (Interview with executive editor (Jan Publiek))

 

An even more radical form of resistance is the threat to simply drop out of the panel. As the entire selection procedure is oriented towards a carefully established balance between different representational aspects, the production team would try to avoid a dropout at all costs and would consider it a major setback. But some panel members[10] found their participation too limited and actually considered quitting the programme, as one of the interviewees explains:

 

'Jan [the host] didn't give me much space to say something. Just those 'little words' and then it was someone else's turn. Which for me was ... sometimes it was very frustrating, I arrived at my home and I thought: 'I won't go anymore, who does he think he is ... he won't allow me to say anything. [...] But on the other hand, if I don't go, I'll be the one who loses out. So I kept going 'till the series ended. Sometimes it was very hard, but when on Thursdays I always asked myself, shall I go? And then suddenly I decided, yes, I'll go, and if I get the chance, I will say these and these things.' (Interview with PM13 (Jan Publiek))

 

8.    Management in the broadcasting phase of Jan Publiek and De Eeuwige Strijd

 

During the broadcasting phase, the processes of control and management are more complex. The production teams exercise control on two major planes. Firstly the host controls the process of turn taking: they have the authority to grant or deny participants permission to speak. They are supported by the director and the technical crew, who control the microphones and the cameras. This form of control is combined with a pre-prepared structure, only partially known by the participants. Secondly, the host also has the authority to question, interview and even criticise people. This means that the authority of the host is not limited to the process-level function as moderator, deciding on who gets a turn or not. As the scheme below illustrates, the host of an audience discussion programme can actually play different roles, depending on the degree they can intervene at the content-level and on the degree they can intervene at the process-level.

 

Table 7: Possible roles of the host in an audience discussion programme

 

 

As it is made clear to the participants before every broadcast, the host is in control of the turn taking. Participants can solicit for a turn by raising their hand, but it is the host's decision to grant that person permission to speak. Moreover the host can always decide to give a participant an unsolicited turn. Because of these rules, the role of the host as formal introducer and debating partner is at least formally excluded. About ¼ of the interventions of the host can be defined as related to moderation. As the broadcasts are very structured, the host still has a limited introductory role to play (6% of the coded interventions in Jan Publiek and 14% in De Eeuwige Strijd). And the hosts cannot always resist the temptation to make apparent judgements and comments, however, these two situations put them in the position of a moderator-debater (3% of the coded interventions in Jan Publiek and 8% in De Eeuwige Strijd). In both programmes about half of coded interventions are related to interviewing.


 

Table 8: Interventions of the host[11]

 

Jan Publiek

De Eeuwige Strijd

 

N

%

N

%

Introduction

17

5,84

16

13,56

Moderation

80

27,49

29

24,58

Debating

10

3,44

9

7,63

Interview without questions about the personal situation

143

55,33

46

48,31

Interview with questions about the personal situation

18

 

11

 

Other

23

7,9

7

5,93

 

 

 

 

 

total

291

100

118

100

 

8.1    The authority of the host as a moderator

 

Advised by the director of the programme (via an audio-connection), the host autonomously decides who gets a turn, and who doesn't. Once a participant has made a first intervention, the host can decide to allow someone else to speak or address the same participant again - asking for an elaboration. These second and third consecutive turns are only rarely solicited for by the participants and the decision to ask the participant for an elaboration is entirely the host's to make.

 

As the tables below show, the majority of the turn taking is effectively controlled by the host in both programmes. In the Jan Publiek emission almost 60% of the turns are unsolicited turns, granted by the host, and another 17% of the turns are solicited turns, again granted by the host. In the De Eeuwige Strijd emission the unsolicited turns granted by the host cover 52% of the debate, the solicited turns granted by the host amount to only 6%, showing that Jan Publiek offers more possibilities for (successfully) soliciting for a turn. On the other hand, turn-taking and getting a turn from another participant - which will be discussed later as they are defined as possibilities for resisting the host's management - occurs much more frequently in De Eeuwige Strijd. Another difference between the two programmes can be found in the share of unsolicited first interventions, which is in the case of Jan Publiek rather small (only 13% of the unsolicited interventions granted by the host are first interventions), compared to De Eeuwige Strijd where almost 30% of the first interventions granted by the host are unsolicited. This shows that in Jan Publiek the host tends to wait more often for a participant to ask permission to speak instead of directly addressing someone, something that happens more frequently in De Eeuwige Strijd.


 

Table 9: Interventions of participants in Jan Publiek (host excluded): turn taking and type of participant[12]

 

Panel

BVs

Guests

Total

Gets a turn from the host & has solicited

 

First intervention

40

25,32

8

27,59

4

3,54

52

17,33

 

Later interventions

0

0

0

0

0

0

0

0

Gets a turn from the host & has not solicited

 

First intervention

7

4,43

2

6,9

15

13,27

24

8

 

Later interventions

67

42,41

18

62,07

70

61,95

155

51,67

Gets a turn from a participant & has not solicited

 

First intervention

1

0,63

0

0

2

1,77

3

1

 

Later interventions

19

12,03

1

3,45

14

12,39

34

11,33

Takes a turn

 

First intervention

9

5,7

0

0

5

4,42

14

4,67

 

Later interventions

15

9,49

0

0

3

2,65

18

6

 

 

Total

158

100

29

100

113

100

300

100

 

Table 10: Interventions of participants in De Eeuwige Strijd (host excluded): turn taking and type of participant

 

desk guests

guests

studio audience

total

Gets a turn from the host & has solicited

 

First intervention

0

0

2

3,33

4

23,53

6

4,69

 

Later interventions

2

3,92

0

0

0

0

2

1,56

Gets a turn from the host & has not solicited

 

First intervention

7

13,73

13

21,67

0

0

20

15,63

 

Later interventions

18

35,29

27

45

2

11,76

47

36,72

Gets a turn from a participant & has not solicited

 

First intervention

0

0

0

0

0

0

0

0

 

Later interventions

7

13,73

7

11,67

6

35,29

20

15,63

Takes a turn

 

First intervention

11

21,57

2

3,33

4

23,53

17

13,28

 

Later interventions

6

11,76

9

15

1

5,88

16

12,5

 

 

Total

51

100

60

100

17

100

128

100

 

If the different types of participants are incorporated in the analysis, it should be noted that in Jan Publiek the panel members play a specific role as they solicit relatively often for a turn (with success), and are also responsible for a large part of the turns being taken, without the permission of the host. In contrast, almost ¾ of the guests' turns (and to a lesser degree the BVs' turns) are unsolicited turns granted by the host. In the De Eeuwige Strijd emission the guests also tend to play a more passive role, waiting for a turn to be granted, without soliciting, while on the other hand the desk guests are more actively engaged in taking turns. The studio audience in De Eeuwige Strijd is only allowed a minor role in the entire broadcast, but they tend to be quite active in soliciting for a turn and in taking turns. It should also not be forgotten that the studio audience in Jan Publiek is not allowed to speak at all.

 

The host also decides when the next speaker gets a turn, which often means that the previous speaker is interrupted. The host legitimates these interventions by pointing to the limitations in time. For this reason interventions have to be brief and to the point - according to the host:

 

'We cannot give someone the floor for an entire minute. If you count the number of people that are present in the studio, and the minutes we have, the total speaking time, this leaves little time for the individuals. So, uh. What we do - what I do - is giving the floor to as many people as possible. This means that long statements are out of the question.' (Interview with the host/producer (Jan Publiek))

 

'It goes so quickly. It's like … if you should divide it by the number of people that want to give their opinion … then we would have so to speak 5 seconds per person. That's not possible. So I am aware of the fact that a lot of people probably go home with the idea: now I've reacted spontaneously, and I still don't get to speak.' (Interview with the executive editor (De Eeuwige Strijd))

 

In the process of turn-taking the host is supported by his technical crew, who control the volume of the microphones. During the discussion the volume of all the microphones is kept very low, with the exception of the host's microphone, which is open for the entire broadcast. Before the broadcast the participants[13] are informed that the microphones are (more or less) closed, that they have to ask permission to get on the air and that the host can decide to literally cut them of if he deems it necessary:

 

'But what isn't possible is for someone to demand a turn and keep it. In this format it simply isn't possible. I'll give someone else a turn, and tell them: the microphone's dead and then it's finished. He can shout, but then it's finished. The technician follows my lead very well as he directs the microphones. It's absolutely not easy to … and I play a major role in it. But I rarely cut someone of. They all know and they are all used to it, and they know that they have to be brief. And they usually are.' (Interview with the host/producer (Jan Publiek))

 

8.2    Structuring the debate

 

As already mentioned above, a programme is highly structured: the available air-time is divided into subtopics, which are sometimes initiated or supported by a pre-made reportage, an interview with one of the guests, or in the case of Jan Publiek a general question to the panel. The segmentation of a programme reduces the topic to a certain number of subtopics, which in its turn eliminates other possible subtopics or angles.


 

Table 11: Structure of the Jan Publiek programme 'Riots in Anderlecht'

Intro

Introduction by the host

P0

Introduction to the discussion, introduction of the panel, and first reaction of the panel to the main topic

 

0.

Reaction of one of the two allochtonous panel members to the 'riots'

P1

Reportage on a manifestation following the killing of an alleged drugs dealer by the police

 

1a.

Discussion: How doe the panel members react to the television images

 

Guest Bruno Bauwens, PVDA (Maoist party), organiser of the manifestation

 

Guest Houssein Boukhriss, Centre for equal rights and for the suppression of racism

 

1b

Discussion: who's responsible?

 

Guest Khadija Zamouri, living in Brussels

 

1c.

Discussion: are migrants guests or part of Belgian society?

P2

Reportage on the situation of allochtonous people in Brussels and their views on the police

 

2a.

Discussion: the position of the police

 

Guest Paul Van Keer, National Syndicate of the Rijkswacht (national police force)

 

Guest Patrick De Poel: Police commissioner in Anderlecht (Brussels)

 

2b.

Discussion: the position of the police (continued)

 

2c.

Discussion: crime and drugs problems in Brussels

P3

Reportage on the discrimination of allochtonous people

 

3.

Discussion: economic discrimination

P4

Reportage on the family of the victim

 

4.

Discussion: what do autochtonous people know about allochtonous people

P5

5a.

Discussion: safety in Brussels

 

Guest (hidden identity) on living in Anderlecht

 

Guest Nicole Pletsers on living in Anderlecht

 

5b.

Discussion: safety in Brussels (continued)

P6

6a.

Giving migrants the right to vote

 

Results of the televoting

 

6b.

Giving migrants the right to vote (continued)

Ou-tro

Outro by the host (introducing the topic of next week)

 

In the emission of Jan Publiek nine phases could be identified. In an introductory phase the host introduces the topic and (as usual) introduces two of the 20 panel members. In this broadcast the two allochtonous panel members are introduced and one of them is briefly interviewed. The core of the broadcast is formed by six subtopics, which all but one has specific reportages and/or guests. The last of the six subtopics concerns the so-called 'televoting', where viewers can dial one of the two telephone lines, answering 'yes' or 'no' to one specific question, in this case whether migrants should be allowed to vote. In the final phase of the broadcast the host says good-bye and briefly introduces next week's topic.

 

In the De Eeuwige Strijd broadcast on racism, ten phases can be distinguished. After the commercial break - separating the first part with the 'tweestrijd' and the '10 geboden' from the debate - the host gives a brief introduction of the topic, which is followed by an introduction of the four desk guests. In this broadcast, eight phases form the core of the programme, mainly supported by the presence of guests, and to a lesser degree by the showing of a reportage (which occurs in phase one and seven). In the final phase (and after a fierce discussion) the host expresses the hope that 'people can come to a mutual understanding and will strive for more tolerance', thanks the participants and says good-bye to the viewers.

 

Table 12: Structure of the De Eeuwige Strijd programme 'Racism'

Intro

Introduction by the host

P0

Introduction to the discussion, introduction and first reaction of the desk guests

P1

Guest Houssein Boukhriss from Moroccan origin, born in Belgium, on integration and living together

 

Guest Thomas Coppens, principal of a school in Antwerp

 

Reportage on the school in Antwerp

P2

Guest Mark Joris, teacher, on Islam and their alleged religious intolerance

 

2.

Discussion: the alleged religious intolerance of Islam

P3

Guest Hilda Wegge, living in Borgerhout, feeling safe?

 

Guest Nadia, from Moroccan origin and a victim of crime

P4

Guest Billens, alder(wo)men in Lokeren, on local 'riots' and problems with youngsters

 

Guest Hoessein Bougris, teacher police school on crime and allochtonous youngsters

 

3.

Discussion: the link between crime and allochtonous youngsters

P5

Desk guest Hadri Rabbeha on her headscarf

P6

Guest Shokrima Hassim from Moroccan origin with Belgian nationality, on integration and living together

 

5.

Discussion: who has to do the effort to integrate?

P7

Reportage on people's self-definition of being racist

 

Guest Dominique Van Kraaienest, researcher on racism

 

6b.

Giving migrants the right to vote (continued)

P8

Summarising remarks from guests and studio audience

 

Guest Wouter Eilich, social worker, how to improve the situation

Ou-tro

Outro by the host

 

The host - together with his production team - knows the structure of the broadcast, and will try to keep the discussion within the bounds of the subtopics. In the two programmes different strategies are being used to protect the segmentation of a broadcast. In the case of Jan Publiek, which is broadcast live, the host makes clear interventions to protect the structure. Firstly he has to prevent participants starting a discussion that is scheduled to happen only later, and secondly he has to prevent that too much attention is spent on (related or otherwise) topics that are (in the production team's opinion) not the issue of the emission. An example of the first type of intervention can be found in the fragment below, where a BV refers to the right to vote, a subtopic which is planned to be discussed only at end of the broadcast:

 

'BV7: [...] And secondly I am touched that this mister from the Rijkswacht [national police force] talks about democratic forces and democratic values, and so on. If we are to take democracy seriously what are we waiting for to grant foreigners the right to vote at a municipal level?

Host: Ok, we'll come back to that issue, that's a promise. Albert? [host gives a turn to another participant]' (Jan Publiek, broadcast 32)

 

In the second fragment the host of Jan Publiek repeatedly tries to cut of a panel member, who attempts to describe how he (having an autochtonous origin) was refused entry at a club, 'proving' that not only people who look Moroccan or Turkish are being refused entry at clubs:

 

'PM6: No, a friend invited me, and we were standing in front of the door, and they wouldn't let me in. I didn't know what kind of club it was, but then I knew.

Host: But we are drifting away from the subject.

PM6: Yes yes, but I wanted to return to this topic, because it is a prejudice [is being interrupted]

Host: So you have.

PM6: I think that it should be possible that you can go to a certain place knowing that you will meet a certain type of people, I think that should be allowed. [is being interrupted]

Host: We're drifting away. Betty? [host gives a turn to another participant]' (Jan Publiek, broadcast 32)

 

In the case of De Eeuwige Strijd the structure is not only protected by the possibility of editing the broadcast, but also by the presence of the large number of guests, who (preferably) all have to get a (series of) turn(s) on the subtopic they are invited for. Drifting away from the subtopic is hardly possible, as only a few people are allowed to react before a new guest is being introduced and interviewed. In this specific broadcast the host quite often explicitly uses the argument that she has to give 'the others a turn as well', as is the case in the fragment below, where a desk guest is denied a turn after which a new guest is introduced:

 

'7105: Can I, can I?

[...]

EP1: No sir, I have to give the others a turn as well. Madam, ok, ok, madam Bellens, madam Bellens, you are an alder(wo)men in Lokeren. There have been violent riots in Lokeren [...]' (De Eeuwige Strijd, broadcast 71)

 

On the next page a PRT-overview is given of the two broadcasts. Every intervention is chronologically indicated with a small rectangle, with the beginning of the broadcast at the left hand side, where the different types of participants are indicated. At the bottom of the screen the phases are indicated, while the vertical lines show the different sub-topics. The horizontal lines show the time until the first intervention of a participant.

 



 


 

8.3    Fragmentation and interaction

 

The favouring of clear-cut opinions leads to competition amongst the participants for an opportunity to intervene. Participants (and especially the panel members in Jan Publiek) who want to make an intervention have to attract the attention of the host by different non-verbal strategies, such as waving or clearly showing their (dis)agreement and emotional involvement.

 

Although the production teams stress the importance of continuing where the previous speaker(s) have left of, the non-verbal strategies of attracting attention are difficult to reconcile with the notion of listening to the other participants. Through these mechanisms, the debate is often reduced to the succession of isolated statements, expressing approval or disapproval with a certain phenomenon. As the participants often focus on making a 'good intervention', opinions stay fragmented and can rarely be articulated. Without again supporting the Habermasian ideal of a 'rational discussion leading to a critical consensus' (Livingstone 1996: 160), it should be noted that a swift succession of isolated statements hardly resembles any discussion at all.

 

The degree of fragmentation in the two broadcast on racism is analysed in two ways. First the mere reference to previous interventions of other speakers is taken into account. In the Jan Publiek broadcast 84% of the interventions remain detached, while in the case of the De Eeuwige Strijd broadcast 72% remain detached from the previous remarks of other participants. The desk guests in De Eeuwige Strijd tend to react the most frequent to other participants' remarks, but even in their case 2/3 of the interventions lack any reaction to what has been previously said.

 

Table 13: Interventions of participants in Jan Publiek (host excluded): reactions to previous speakers and type of participant[14]

 

Panel

BVs

Guests

Total

No reaction

130

82,28

27

93,1

95

84,07

252

84

Reaction to non-personal remark

11

6,96

1

3,45

13

11,5

25

8,33

Reaction to personal remark

2

1,27

0

0

1

0,88

3

1

Reaction to the general discussion

5

3,16

0

0

0

0

5

1,67

Posing a question

10

6,33

1

3,45

4

3,54

15

5

Combinations

0

0

0

0

0

0

0

0

Other

0

0

0

0

0

0

0

0

 

 

Total

158

100

29

100

113

100

300

100

 


 

Table 14: Interventions of participants in De Eeuwige Strijd (host excluded): reactions to previous speakers and type of participant

 

Desk guests

Guests

Studio audience

Total

No reaction

34

66,67

46

76,67

13

76,47

93

72,66

Reaction to non-personal remark

13

25,49

7

11,67

2

11,76

22

17,19

Reaction to personal remark

2

3,92

3

5

1

5,88

6

4,69

Reaction to the general discussion

1

1,96

4

6,67

1

5,88

6

4,69

Posing a question

0

0

0

0

0

0

0

0

Combinations

0

0

0

0

0

0

0

0

Other

1

1,96

0

0

0

0

1

0,78

 

 

Total

51

100

60

100

17

100

128

100

 

The degree of fragmentation within the two broadcasts should not only be analysed by simply referring to the presence or absence of references to previous speakers. A second approach considers the interaction between the participants, thus putting more stress on the continuation of a discussion between two or more participants. The table below shows (again) that the vast majority of the inventions made by participants are not related to the intervention of the previous speakers. This does not mean that immediate reactions do not occur, but they remain rare: 18 nine higher level fragments (totalling 54 interventions) in the Jan Publiek broadcast and 15 higher level fragments (totalling 44 interventions) in the De Eeuwige Strijd broadcast were identified.

 

Table 15: Interaction between the participants

 

Jan Publiek

De Eeuwige Strijd

 

Frequency

Number of interventions

Frequency

Number of interventions

Level 0

500

500

90,25

 

180

180

80,36

 

Level 1

6

6

1,08

11,11

6

6

2,68

13,64

Level 2

5

10

1,81

18,52

3

6

2,68

13,64

Level 3

2

6

1,08

11,11

1

3

1,34

6,82

Level 4

3

12

2,17

22,22

2

8

3,57

18,18

Level 6

0

0

0,00

0,00

1

6

2,68

13,64

Level 7

0

0

0,00

0,00

1

7

3,13

15,91

Level 8

0

0

0,00

0,00

1

8

3,57

18,18

Level 9

1

9

1,62

16,67

0

0

0,00

0,00

Level 11

1

11

1,99

20,37

0

0

0,00

0,00

 

 

 

 

 

 

 

 

 

Total

 

554

100,00

100,00

 

224

100,00

100,00

 

8.4    The authority of the host as an interviewer

 

Table 8 shows that the role of the host as a formal moderator is far less important than the role of the host as an interviewer, where he not only questions the invited guests, but also the panel members. By posing a question s/he can simply ask someone for their opinion on a specific topic, invite someone to talk about a personal experience or ask how someone's personal situation relates to the topic of the broadcast; s/he can also ask for clarification on a previous statement, make an objection or initiate a new subtopic by posing a general question. In certain cases the host decides to switch format and start a small-scale interview, often related to a personal experience or to the personal situation of the interviewee. These questions could be the result of someone soliciting for a turn, but could also be the result of a one-sided decision of the host.

 

If the three major types of intervention of the host (moderation, interviewing with questions about the personal situation of the interviewee and interviewing without questions about the personal situation of the interviewee) are related to the person the host is addressing, interesting differences arise in Jan Publiek: when the host addresses a guest in Jan Publiek, he clearly prefers interviewing to moderating. When on the other hand the host addresses a panel member, the moderating and interviewing type of intervention will be more balanced. In De Eeuwige Strijd, differences between the desk guests and the ordinary guests are limited.

 

Table 16: Type of intervention of the host of Jan Publiek, related to the type of participant[15]

 

Panel

BVs

Guests

Introduction

6

4,23

3

9,68

8

6,78

Moderation

54

38,03

9

29,03

17

14,41

Debating

7

4,93

0

0

3

2,54

Other

11

7,75

2

6,45

10

8,47

Interview without questions about the personal situation

58

45,07

14

54,84

71

67,8

Interview with questions about the personal situation

6

 

3

 

9

 

 

Total

142

100

31

100

118

100

 

Table 17: Type of intervention of the host of De Eeuwige Strijd, related to the type of participant

 

Desk guests

Guests

Studio audience

Introduction

5

11,63

11

16,92

0

0

Moderation

5

11,63

16

24,62

8

80

Debating

5

11,63

4

6,15

0

0

Other

4

9,3

3

4,62

0

0

Interview without questions about the personal situation

19

55,81

25

47,69

2

20

Interview with questions about the personal situation

5

 

6

 

0

 

 

Total

43

100

65

100

10

100

 

Although the topic of both broadcasts does not leave much space to allow talk about the personal experiences of the participants, still about 1/5 of all participants' interventions concern their personal experience or situation. Some of the guests are invited because they live in an area that is considered problematic and testify on the problems of daily life in the 'ghetto'. One of those guests (in Jan Publiek) is seated in another studio and her face is kept in the dark so that she cannot be recognised. The host interviews her:

 

'Host: Were you afraid?

3206: Yes, very much, I'm still in a state of shock, sir. What happened is terrible, it's a war. It can't be discussed, it can't be explained, they smashed the pavement, it was like … I'm a war child, I was a child during the war, and we were afraid when they dropped their bombs and what they did now, with their stones, their paving stones, with all they could get their hands on [...]' (Jan Publiek, broadcast 32)

 

Table 18: Interventions of participants in Jan Publiek (host excluded): personal and non-personal remarks and type of participant[16]

 

Panel

BVs

Guests

Total

Non-personal remarks

116

73,42

21

72,41

84

74,34

221

73,67

Personal remarks

37

23,42

6

20,69

28

24,78

71

23,67

Combinations

3

1,9

1

3,45

0

0

4

1,33

Other

2

1,27

1

3,45

1

0,88

4

1,33

 

 

Total

158

100

29

100

113

100

300

100

 

Table 19: Interventions of participants in De Eeuwige Strijd (host excluded): personal and non-personal remarks and type of participant

 

Desk guests

Guests

Studio audience

Total

Non-personal remarks

38

74,51

45

75

13

76,47

96

75

Personal remarks

10

19,61

13

21,67

2

11,76

25

19,53

Combinations

0

0

1

1,67

0

0

1

0,78

Other

3

5,88

1

1,67

2

11,76

6

4,69

 

 

Total

51

100

60

100

17

100

128

100

 

As the rules of practice of an interview seem quite clear - each question is followed by an answer - the interviewee tends to reply to the questions of the interviewer quite openly. This openness is supported by the (abstract) assurance of the production team that the privacy of the interviewee will not be violated. In practice this means that questions that are considered too sensitive by the production team will not be posed to the interviewee. Secondly, it also means that an interviewee has the right not to answer a question when s/he does not want to.

 

Although the host of Jan Publiek clearly states that they doesn't believe in protecting the participants against their own outlets, at the same time they feel responsible for the participants, and will protect them from exposing themselves too much:

 

'I remember a broadcast about incest - and a panel member was an incest-victim, who said in advance: 'don’t blame me, but either I stay outside, or I keep quiet. I'm going to be far too emotional.' And I respect that. [...] This is important. The panel members should feel comfortable and at ease, and confident their trust will not be abused.' (Interview with the host/producer (Jan Publiek))

 

The host of De Eeuwige Strijd explicitly claims that participants should be protected against their own outlets, but only to a certain extent. She too gives an example to clarify her position:

 

'A women who had been through a lot wanted to talk about it on the show. We knew this, and we said to her, madam, if you're going to say all this, you should be aware of the consequences. Because the person that has caused you harm will see this on television. And this and that - it was really personal stuff. And then we said, you could formulate it like this, in order to protect yourself.' (Interview with the host (De Eeuwige Strijd))

 

This does not mean that the host will never judge, criticise or even ridicule the participants. Although such personal judgements conflict with the host's perception of professionalism - requiring neutrality - in a limited number of cases (see Table 8) the host does make a judgement, thus acting as a moderator-debater. When the host of De Eeuwige Strijd introduces the first desk guest, she for instance refers to a letter he wrote to a newspaper about the 'riots' in Anderlecht:

 

'Host: You don't call yourself a racist, but we can't ignore the racist undertone in it.' (De Eeuwige Strijd, broadcast 71)

 

And when the host in Jan Publiek interviews a member of the PVDA, the Maoist party, concerning their role in the manifestation, he clearly blames the PVDA for the 'riots' that followed:

 

'Host: in your newspaper you say that this was murder [when the police shot an alleged drugs dealer], something which wasn't proven at all at that time, it still isn't, and that still is a way to goad people.' (Jan Publiek, broadcast 32)

 

The situation where the host interrogates the participants, clarifies and judges their statements resembles a situation of pastoral authority, especially because the participants are supposed to speak the truth about themselves, their experiences, emotions and personalities. In the 'History of Sexuality' Foucault argues that one of the strategies of power is self-examination. (Dreyfus 1983: 175) Especially the need for experts to interpret and/or to clarify the statements resulting from this self-examination has enmeshed us in relations of power with those who claim to be able (or to help) to extract the truth out of these confessions. The role of the host could then be (partially) seen as a guide (Karskens 1986: 154) in the search for the 'real' opinions and lives of the participants. As a guide he is able to use confessional techniques as a strategy of power.

 

9.    Resistance to management in the broadcasting phase of Jan Publiek

 

The authority of the host in the role as a moderator and interviewer is repeatedly resisted. At the process-level the host faces difficulties having his pre-prepared structure accepted. Participants try to introduce subtopics they find interesting. Some guests cannot always ignore the previous discussion, and ignore 'their' subtopic in order to react to what has been said before. In the example below a new guest is introduced by the host, as someone who lives in the 'ghetto area'.

 

'Host: Let's turn to Kadidja, who lives in Brussels …

3203: Yes

Host: …, even in a ghetto, a ghetto area we might call it more or less. What did you want to say?

3203: Eh, I wanted to react briefly to what he [...]' (Jan Publiek, broadcast 32)

 

A second form of resistance occurs when the authority of the host concerning the turn taking is contested. Participants can take a turn, without awaiting the permission of the host, or can engage in a discussion with another participant, giving that other participant a turn, again without awaiting the permission of the host. On several occasions people start speaking without having asked or being granted permission. As Table 9 shows, this happens 32 times in the Jan Publiek-broadcast (on a total of 300 interventions of participants) mainly by panel members (24 cases) but also by guests (8 cases). In De Eeuwige Strijd (see Table 10) turn taking occurs in 33 cases (but on a total of 128 interventions), by desk guests (17 cases), guests (11 cases) and members of the studio audience (5 cases).

 

An interesting example of a moderate form of turn taking can be found in De Eeuwige Strijd, where a desk guests asks the host for a turn. The question itself is of course posed without permission of the host:

 

'7106: Can I react to that?

Host: yes

7106: If you say this is not Apartheid, our boys are refused entry at clubs, and they're not allowed to enter a lot of places [...]' (De Eeuwige Strijd, broadcast 71)

 

A less moderate form can be found in the Jan Publiek broadcast, where a panel member (without being granted a turn) starts to question a guest. The panel member takes a turn and gives the guest he is interrogating a turn. He then takes a turn again, and gives the guest another turn. The second time, the guest is allowed to finish:

 

'3202: If I may, the migrants in Belgium do not originate from Saudi-Arabia, but principally from Morocco and Turkey, eh, the migrants related to Islam [is being interrupted]

PM9: What happens to people who possess drugs in Morocco?

3203: In Morocco [is being interrupted]

PM9: What happens to people who possess drugs in Morocco, mister? What do they do with those people?

3203: Let me first answer your first question […]' (Jan Publiek, broadcast 32)

 

As the host of Jan Publiek explains in the interview, these participants outwitted the technician who controls the volume of the microphones:

 

'But there were people who very spontaneously became angry because of what was said, and who almost jumped up and absolutely wanted to have a turn. Well, they knew that we controlled the microphones and that if they were shut off the panel members couldn't be heard. And they quickly learned not to shout. But some did as they reacted spontaneously, started to talk, and repeated it so that the technician opened the microphone and they got their chance.' (Interview with the host/producer (Jan Publiek))

 

Another difficulty the host is confronted with as a moderator, is interrupting panel members in order to give another panel member a turn. In some cases they simply continue speaking, or protest against being interrupted, as the example on p. 28 shows. In this example the host tries to interrupt a panel member who is talking about being denied entry at a club. The panel member disregards the rather cynical remarks of the host and continues his story.

 

A rare possibility is a participant simply refusing a turn. This event occurs once in the Jan Publiek and once in the De Eeuwige Strijd broadcast. In both cases the participants feel too insulted to react, and they tell the host that they don't want to react. In the example below one of the guests asks the allochtonous people to stop defending 'their' 'murderers, rapists and drugs dealers' after which the host turns to a desk guest for a reply:

 

'Host: No, you don't want to say anything anymore?

7107: [remains silent for a while] I only want to reply to that sir, …, he has explored the Islamic world [is being interrupted]

Host: Could you answer his question?

7107: No I don't want to comment upon his remarks. I really think this is [is being interrupted]

Host: Yes, but that is avoiding the question

7107: We are human beings, we're not animals, you see? We have our dignity, we have our human dignity and you are throwing that away, you see?' (De Eeuwige Strijd, broadcast 71)

 

Thirdly the role of the host as an interviewer is contested. This happens when the participants start to question other participants. This also means that the participant (and not the host) gives someone else a turn, thus taking over another aspect of the host's moderation role. By directly addressing another participant they, and not the host, decide that the guest or BV will be able to make a statement. This behaviour is in its turn resisted by the host, who is reluctant to part with their authority. This situation is sometimes resolved by negotiating a compromise, where the panel member asks permission to pose a question or the host echoes the question of the panel member. On other occasions the panel member succeeds in asking his question directly, thus completely taking over the role of the interviewer.

 

Table 13 shows that the questioning of other participants occurs 15 times in Jan Publiek. Table 14 shows that this doesn't occur in this De Eeuwige Strijd broadcast. A first example can be found on p. 36, where a panel member starts to ask questions to a guest on the drugs law in Morocco. A second example can be found in this broadcast when a panel member confronts a guest with an interview she heard on television, completely taking over the interviewing role of the host, leaving the interviewee hardly any room to answer her questions:

 

'Host: Sandrina

PM5: Well, I have a question for the gentlemen, yes, the third one.

Host: Houssein

PM5: Houssein sorry. I would like to go back to somewhere this week, there was somebody on television, it was the director of a Flemish immigration centre, and so he was being interviewed.

3202: That was my boss, yes.

PM5: It was your boss, so you can certainly answer my question then

Host: That was Mr. Leman

PM5: The interview startled me completely, at the end of the interview, that women reporter asked him: 'do you think it will spread to other cities and do you think it will escalate?' And that sir says: 'I'm afraid so. Because the migrants sent a clear signal, and if there comes no answer, I think it will escalate.' [is being interrupted]

Host: So you're afraid [is being interrupted]

PM5: I'm not there yet.

Host: [xxxxx] continue, yes

PM5: so the lady thanks him for the explanation, very politely […] and then, I hope I'm wrong, do you know what your boss said? It was Mr. Salami or something like that.

Host: Leman

PM5: Salami or something.

3202: Then it was someone else's boss, that's not my boss.

PM5: Oh sorry, he then said, I hope not. So she said: 'I hope you will be wrong' and he replies: 'I hope not.' And I was like, this can't be, it can't be possible to say something like that?

Host: Sandrina, Sandrina, [addresses the guest:] please be brief, we only have five minutes, and we still have to talk about the right to vote

3202: Let's be clear: Ali Salimi is the president of the Flemish Centre for the Integration of Migrants, and Johan Leman is the director of the Centre for Equal Opportunities. But I can understand one thing: if Ali Salimi says: 'this could happen again', then if this happens, this shouldn't be reduced to its immediate causes.

PM5: It wasn't like that. He said: 'I hope so', and then she thanks him for the interview and he says 'yes'.

3202: But allow me, let me finish my argument.

PM5: So, in other words.

Host: Yes, but let him finish.

3202: But what I can tell [starts to explain …]' (Jan Publiek, broadcast 32)

 

Participants also interpret and make judgements about the statements of other participants including statements on personal situations and experiences, as for instance the fragment on p. 37 shows. In these programmes the authority to interpret and judge is shared by the host with the participants. In some cases the host explicitly invites 'his' participants to give their opinion and judgement on a particular testimony:

 

The major distinction with the traditional pastoral authority is that in the case of Jan Publiek the searching, clarifying and interpretative aspects of this type of authority are shared by the host with the participants. They are allowed to interpret, even more than the host who is partially restricted by the need for professionalism and journalistic neutrality. Together with the host, (some of) the participants are able to question and judge other participants who in 'real' life sometimes occupy quite important societal positions, thus temporarily reversing those positions and granting the panel members pastoral authority. Another aspect of pastoral power - taking responsibility for the well-being of each individual in the flock, emphasised in Foucault's late work (Foucault 1983: 214-215) - remains the domain of the host: the host takes clear responsibility for 'his' participants, protecting them from too personal questions or too violent attacks and making sure that they get the opportunity to make at least one intervention every broadcast.

 

10.    Conclusion

 

When focusing on the productive aspects of the collaboration between production teams, panel members, BVs, guests, desk guests and the studio audience, it is obvious that together with a technical crew they generate a broadcast where a series of opinions on a specific topic can be expressed. At the same time - and regardless of the specificity of the statements - a broadcast echoes and produces discourses on power, resistance, participation, empowerment and 'ordinary people'.

 

The presence on television of people that are labelled 'ordinary' reveals information on the nature of being 'ordinary'. In the broadcasts being 'ordinary' is articulated with the possession of knowledge and 'lived experience' - as Carpignano et al. call it. (Carpignano 1990: 53) - and the (eloquent) generation of statements. In Jan Publiek these articulations are complemented with re-presentation (or in other words Darstellung). Nodal points - to use the vocabulary of Laclau and Mouffe (Laclau 1985) - of the construction of being 'ordinary' are spontaneity and authenticity. In contrast, being 'ordinary' is situated in a chain of differences with being a representative (as a Vertreter) of a group or organisation, with being famous or member of an elite and with learning and knowledge acquisition.

 

Being 'ordinary' is contrasted with being famous or being member of an elite. It is disarticulated with power and domination in the more traditional and dualistic approach. For instance the panel members were selected because they were not part of a political (in the strict sense), economical, legal, academic, media or military elite. They play no prominent role in the societal decision-making process and are unknown - at least to the production team. They do not appear regularly on radio, on television, in magazines or in newspapers.

 

'Ordinary' participants can also be described as people who are not engaged in politics in the broad sense of the word. Often they are constructed as isolated individuals detached from civil society, in contrast with some of the expert guests. The lay guests are chosen by the production teams because their experience is considered relevant to the discussion. The 'ordinary' panel members of Jan Publiek were primarily chosen to participate because they were a member of a specific socio-demographic group, and not because they were authorized to speak on behalf of a certain group or organization. Although the panel members' statements have political and ideological bearings, and they sometimes identify themselves as member of an organisation, the panel members are rarely seen (formally) representing a certain group or organisation. If they were representatives of a group or an organisation, their opinions would no longer be considered 'real' and authentic anymore, as the participants would no longer speak for themselves but for a group, and as their statements might be pre-prepared (just as the broadcast itself is pre-prepared).

 

Finally, the production team constructs an opposition between 'real' and 'acquired' knowledge, favouring 'real' to 'acquired' knowledge, ignoring the acquired character of all knowledge. 'Real' knowledge is articulated with the immediacy of formulating an opinion or describing an experience, disarticulating it with knowledge acquisition and contemplation. On television, one is supposed to have a clear-cut opinion - also one of the selection criteria - not to acquire one by reading, studying, contemplating or discussing (especially not with other panel members). This effect is enhanced by broadcasting Jan Publiek live and De Eeuwige Strijd semi-live, which makes it in the case of Jan Publiek impossible and in the case of De Eeuwige Strijd very difficult to restart (part of) the discussion. The (semi-)live aspect of these broadcasts puts pressure on the participants, thus rendering elaboration and articulation even more difficult. The opposition between 'real' and 'acquired' knowledge leads to a very static interpretation of knowledge, excluding the process of learning and knowledge acquisition.[17] As Livingstone and Lunt have argued, 'ordinary people' in audience discussion programmes – possessing ‘real’ and ‘lived’ knowledge, find themselves opposed to different types of experts, whose opinions are considered alienated. (Livingstone 1996: 102)

 

Eventually, these 'ordinary people' are accepted by and incorporated in the media system, and they are offered the opportunity to have their opinion known by a large audience. One of the major aspects in the discourse on 'ordinary people' is that they are important enough to perform in a prime time broadcast, thus connotating that their opinion matters. The 'ordinary' participants (as a group) are responsible for a major part of the total number of interventions and of the total speaking time. Their presence in the studio empowers them to confirm that 'ordinary people' do matter, thus supporting the discourse on the participation of 'ordinary people'. 'Ordinary' participants are able to talk about their 'lived experience'. It is clear that Jan Publiek and De Eeuwige Strijd - by favouring lay knowledge - not only celebrates the importance of 'ordinary people', but also signifies that the lives they live are important as well. Their personal stories contribute to the discourse that 'ordinary people' do matter.

 

Although the discourse on the participation of 'ordinary people' is based on the recognition of the abilities of different kinds of 'ordinary people' and their personal experiences are considered important, it also contains a number of paradoxes. The first paradox is the erosion of the concept of 'ordinary people', which occurs especially in Jan Publiek. As explained above 'ordinary people' are constructed as unknown and authentic people. Frequent exposure on television has made the panel members (and some of the lay guests too[18]) known to a large segment of the population: television produces fame and the panel members are effectively recognized in the streets. The production team tries to deal with this paradox by referring to the panel members as 'BBV's' or 'almost famous Flemings' - in order to construct a difference with the 'BVs', people who are considered to be 'really' famous.

 

The second paradox is lack of ability to articulate. The analysis of the two broadcasts shows that more than 2/3 of the participants' interventions remain detached from the previous speaker's remarks. Higher-level reactions - indicating prolonged interaction between the participants - are rather rare (only 10% of the interventions in Jan Publiek and 20% of the interventions in De Eeuwige Strijd are level 1 (or higher) interventions). The programme claims to appreciate the 'real' opinions of its participants, but they hardly have any time to make their case. As time is limited and the discussion is broadcast (semi-)live, the participants are placed in a situation of self-limitation and competition and subjected to disciplinary technology. They have to be brief and to the point, as elaboration usually leads to an interruption by the host or other participants. They also have to compete with each other for the available air-time, which sometimes implies choosing between spending time on making a statement related to one's own opinion, or reacting to what someone else has said. Stress on the personal hampers the possibilities of generalisation, structural analysis and critical reflection. Telling a personal story often reduces the odds of being interrupted. Apart from frustrating participants, these mechanisms also leave the viewer with a succession of fragmented statements, totally open to interpretation. The interpretative element of the confessional technology has - in this programme - shifted from the priest-host to the viewer, who is free to make whatever sense of the discussion. If this paradox is related to the participation of 'ordinary people' it again nuances the idea that the opinions of 'ordinary people' matter and the importance of audience participation, because these 'ordinary people' are seen as squabbling on who gets a turn, and can only try to communicate their opinions by reducing them to stories, slogans or fragments.

 

A probably even more important paradox is the paradox of power: the powerless or voiceless should be empowered to speak and allowed to be heard, while at the same time they are placed in a rigid structure, denying them any involvement in the pre- and post-broadcasting phase and confronting them during the broadcast with the authority of the host - who clearly prefers interviewing to moderating - the pre-prepared structure and the total lack of control over images and sounds, thus subjecting them to other forms of power, based on the combination of confessional and disciplinary technology. Their input is valued and they are icons of empowerment, but at the same time the power relations are visibly non-egalitarian and unequally distributed. It is striking that in both programmes the guests are explicitly referred to as being the 'guests' of the talk show. They are 'invited' to attend a television programme. In this way both productions teams (probably not knowingly) related the presence of participants to a tradition of hospitality and to the social rules that encircle the relation between a host and a guest. In the social context of hospitality, the host should be treated with gratitude and respect for allowing the guest to stay at the host's place. By using this language in the context of a talk show, the production teams construct a clear difference between themselves - professional 'owners' of the talk show - and the guests, confirming the unequal power relation between the production team and the guest.

 

This paradox should be refined in two ways. The first nuance is that although the participants are situated in a clear non-egalitarian power relation with the production team and the host, during the broadcast they get to share - sometimes with the permission or the instigation of the host, but sometimes without - the authority of the host to question and to judge other participants. During the broadcast the 'ordinary' participants find themselves in a situation were they can openly, directly and personally criticise politicians, managers and other people who are considered to possess power in 'real' life. In this fashion Jan Publiek and De Eeuwige Strijd do strengthen the discourse on 'ordinary people', as these people are placed towards the expert guests in a power relation which can be egalitarian, and sometimes even unequal - to the advantage of the 'ordinary' participants (and thus opposite compared to 'real' life). This reversal is of course only temporary, and could also be interpreted as hiding traditional 'real' life power relations. Questioning a politician does not automatically change his policies, although showing a politician being questioned by 'ordinary people' does support a more egalitarian, participative discourse. On the other hand, professional experts seem to be able to talk longer (in average speaking time) in the two emissions that were analysed.

 

A second nuance is that Jan Publiek and De Eeuwige Strijd show a wide range of possibilities for resisting and contesting an unequal power situation. This programme could not only be read as the result of negative or constraining power relations, where 'ordinary people' struggle to have their opinion heard and where they are placed in a rigid structure of authority, but also as a discourse on resistance to power and authority. Jan Publiek and De Eeuwige Strijd could be read as a series of strategies for dealing with non-egalitarian power, emphasising that power is always shared and contested, even by 'ordinary people'. It should be noted that these strategies of resistance are only rarely applied. In the two broadcasts 65 instances of turn taking by the participants (without permission of the host) were seen - on a total of 428 interventions. The interviewing role of the host was contested less, for instance in the 15 cases when a participant posed a question to another participant - again on a total of 428 interventions.

 

The discourse of the participation in Jan Publiek and De Eeuwige Strijd stresses the importance of the presence 'ordinary people' in the media system. During these (semi-)live programmes on prime time 'ordinary people' are enabled to generate statements on specific topics and have their opinion known by a large audience. The participants can talk about their personal experiences, connotating that lay knowledge based on personal experience is worth talking about on television. In Jan Publiek and De Eeuwige Strijd the 'ordinary' participants are placed in a relative egalitarian position towards members of different elites, where they can be seen discussing these topics with politicians, managers and experts, sometimes even questioning the expert's opinions.

 

The analysis of the power relations between the production team - especially the host - and the participants shows that in the discourse on participation management of voices and confessional and disciplinary technologies play an important role. The professionalism of the production team legitimates a clear unequal division of power: participants are limited in their ability to co-decide in the pre- and post-broadcasting phase and they are hampered in the possibility to articulate when they are confronted with the authority of the host. The participants resist to these various types of management, by taking turns themselves, protesting when they lose their turn, contesting the role of the host or simply ignoring him, but only on a small scale. In most cases the participants accept the rigid structure they are placed in.

 

The discourse on participation in Jan Publiek and De Eeuwige Strijd thus combines access to the media system by individuals who are labelled 'ordinary people' with the need for professional authority and management guiding these 'ordinary people'. Participation is shown to be impossible without the management of a host (and his production team), and is highly constrained by the professional standards of the broadcasters, who try to grant access and promote equality without questioning the power relations within the media system. It remains highly questionable if this discourse even remotely approximates the definition of full participation Pateman has introduced.

 


 

 

Sources

 

 



[1] Nico Carpentier, University of Antwerp, Universiteitsplein 1, B-2610 Wilrijk Antwerp, Belgium

(: ++ 32 3 820 28 59, F: ++ 32 3 820 28 82, :: carpent@uia.ua.ac.be

[2] In order not to resound the strong Flemish identity construction process, we prefer to use the expression North Belgium, which actually approximates the transmission range / cable coverage of the VRT and VTM quite well, as both the Flemish region and the Brussels capital region are covered by the VRT and VTM.

[3] Because Jan Publiek and De Eeuwige Strijd mainly (but not exclusively) based on group discussion, the management of bodies is reduced to the management of voices. Spatial elements will thus be ignored. It should be noted though that the host in an audience discussion programme has the 'spatial authority' (Carpignano 1990: 48) to move around, while the others have to remain seated or standing at a specific table.

[4] Data were collected during an elaborate project (in collaboration with Sonja Spee, Centre for women studies) on three Dutch-spoken audience discussion programmes - abbreviated into the '3ADP'-project - not only analysing the first two series of Jan Publiek and a series of De Eeuwige Strijd, but also a series of Lagerhuis (translated as 'Lower House' or 'House of Commons' on Dutch public television - Vara). Producers, hosts, researchers, reporters and directors of these three programmes were interviewed, as well as 20 panel members of Jan Publiek and 15 of 'Lagerhuis'. These analyses were combined with a reception analysis of four Jan Publiek emissions, using focus group discussion techniques.

[5] The first part of 'History of sexuality' has the French subtitle 'La volonté du savoir' ('The will to know'), which was in the English translation replaced by the unimaginative 'An introduction'. When we in this paper use the title 'History of sexuality', we only refer to the first part of Foucault's trilogy: 'La volonté du savoir'.

[6] Neither the title of the programme or the proverb ('John Public') itself seems to indicate any female participation rate. At first sight, women are excluded in this construction of 'ordinary people'. So what about Jane, or the so-called 'woman in the street'? Firstly the production team of Jan Publiek emphasises the importance of having 10 male and 10 female panel members. And although gender differences clearly exist, even within the panel, the analysis of the 16 Jan Publiek emissions (second series) shows that female panel members make 49% of the panel members' interventions. They are also responsible for 53% of the panel members' total speaking time.

[7] The first series of Jan Publiek (the only series without a panel of 'ordinary people') had 21 emissions, the second series 16 emissions, and the three consecutive series 13 emissions.

[8] The differences between the two programmes concerning the number of interventions, the total speaking time and the average speaking time all have a significancy level of p<0.001.

[9] Panel members of Jan Publiek are referred to using a code starting with 'PM', followed by a number. For BVs a similar system is used: a number follows ‘BV’. All other participants (of Jan Publiek and De Eeuwige Strijd) are referred to using a four number code. The host is referred to as 'host'.

[10] It is rather ironic that the implementation of the representational criteria forced the production team to search for older people and for people with allochtonous origins, who could not always (in the opinion of the production team) keep up with the quick pace of the programme, frustrating the host, the production team and the panel members in question.

[11] This analysis is based on the 254 (Jan Publiek) and 96 (De Eeuwige Strijd) interventions the hosts actually make. As codes may overlap, the total number of codes is higher than 254 or 96. On the content analysis of a similar broadcast Scott's intercodeur reliability test was performed. (Krippendorff 1980) Three text samples were taken from the first, middle and last section of broadcast 36, resulting in 108 host interventions. Four categories were tested: introduction (.81), moderation (.84), interviewing (.74) and debating (.80).

[12] Table significancy level of both tables with disregard of first/later intervention-distinction: p<0.001. Table significancy level for the comparison of panel members and guests, including first/later intervention-distinction, excluding the row containing only zeros: p<0.001.

[13] In the case of Jan Publiek, the panel members are notified of the technical situation at the test broadcast, before they participate in the actual broadcast.

[14] Differences in both tables are not significant.

[15] Table significancy level of both tables: p<0.01.

[16] Differences in both tables are not significant.

[17] The accumulation of the different aspects of control and management leads to a specific interpretation of knowledge, excluding other types of knowledge and knowledge acquisition, and applying specific rules of formation for the production of real, true or authentic discourse, thus supporting the power/knowledge connection Foucault has made.

[18] Some of the emotional experts seem to re-appear in different talk shows, when ‘their’ topic is being discusssed.